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Business Manager - HLA Lab

Job Details

Job Ref:: 10034362
Location:: Irwindale, CA
Category:: Allied Health
Job Type:: Full-time
Shift:: Days

Thank you for your interest. Please note, the purpose of this posting is to recruit for on-going and future positions.

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

Reporting to the Director of HLA, the Administrative Lab Manager supports the mission of the HLA Laboratory through comprehensive administrative and operational management. This role oversees departmental budgets, reference laboratory billing, contracts, and clerical staff, and provides programmatic oversight for the Matched Unrelated Donor (MUD) Program. The position also serves as the primary systems support lead for Histotrac and other HLA laboratory information systems.

As a successful candidate, you will:

Lead the administrative and operational support of the HLA Laboratory, partnering with leadership on budgeting, planning, and regulatory readiness
Serve as the go‑to expert for the Histotrac system, ensuring smooth system performance, updates, validation, and integration with other platforms
Oversee laboratory billing and financial processes, keeping charges, contracts, and documentation accurate and up to date
Support and develop a high‑performing team through coaching, training, and performance feedback
Help maintain strong quality and compliance standards by supporting QA activities and regulatory requirements related to laboratory systems and billing
Use data and reports to identify opportunities for improvement and drive efficiency across laboratory operations

Qualifications

Your qualifications should include:

Bachelor’s Degree
2 years experience with related administrative and project management responsibility, including experience implementing and managing technology applications OR 2 years experience in a hospital or laboratory environment. Understanding of healthcare and/or laboratory operations. Minimum experience can be fulfilled with advanced degrees (e.g. MBA, Master or similar).

Additional Information: