Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

This role is supports the administration of City of Hope’s leave programs, including occupational leaves, non occupational leaves, return to work processes, and reasonable accommodation activities. This role provides day to day coordination, documentation, and employee support throughout the leave lifecycle. The coordinator works under the guidance of the Leave & Disability Program Manager and senior team members to ensure timely communication, accurate recordkeeping, and compliance with applicable laws and policies.

As a successful candidate, you will:

• Serves as a primary point of contact for employees with questions about leave eligibility, entitlements, required documentation, and related benefit

• Provides guidance to employees and managers on standard leave processes, timelines, and steps; escalates complex or sensitive cases to senior staff as appropriate.

• Understands the integration between FMLA, STD, Workers' Compensation, ADA, and other federal and state leave laws. Ensure compliance with all federal, state, and local regulations regarding disability management and Workers’ Compensation.

• Supports the return to work process for non occupational and occupational leaves by gathering required information, preparing documents, and scheduling follow up steps.

• Assist in monitoring employee leave of absence progress and ensuring that updated work status documentation is obtained

• Monitor the employee’s progress, making necessary adjustments to return-to-work plans based on their medical status and company’s business operations.

• Helps develop and maintain return to work documentation, including tracking modified-duty and transitional assignments.

• Assists in coordinating the ADA interactive process—collecting medical documentation, preparing case files, scheduling meetings, and supporting follow up activities.

• Provide leave of absence consultation, answer questions regarding entitlements and provide information regarding available benefits throughout the leave lifecycle. 

• Determine and reconcile supplemental disability pay and leave accruals in coordination with leave administrator, Payroll, and other internal partners.

• Upholds confidentiality and practices a high level of integrity in handling sensitive medical and employee information.

• Provides administrative and operational assistance to the Leave & Disability Manager and Workers’ Compensation Program Manager.

• Supports process improvement efforts and helps identify opportunities to streamline workflows and enhance employee experience.

• Collaborates with internal and external partners during program implementations or updates.

Your qualifications should include:

Minimum Education:  

• Associate degree in Human Resources, Business Administration, or a related field.  (In lieu of degree: 2 additional years of relevant experience may substitute).

Minimum Experience:  

• Minimum 2 years of experience in leave administration, HR coordination, disability management, or related HR support role in a healthcare or large organizational setting.

• Basic familiarity with FMLA, CFRA, PDL, ADA/FEHA, and other applicable leave laws.

• Working knowledge of state and federal employment-related legislation affecting leaves and disability accommodation. Ability to handle confidential information professionally and in compliance with privacy requirements.

Preferred Exp/Cert: 

• Subject matter expertise in Leave of Absence administration, the ADA interactive process, and/or return to work coordination.

• Designation as a Certified Disability Management Professional (CDMP).

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.  To learn more about our commitment to diversity, equity, and inclusion, please click here.

To learn more about our Comprehensive Benefits, please CLICK HERE.