Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.  

The Protocol Content Administrator (PCA) reports directly to the Director, Clinical Research Content.  S/he is part of a team dedicated to working collaboratively with Physicians, Clinical Research Nurses, Clinical Research Nurse Leaders, Clinical Research Coordinators, Investigational Drug Pharmacists and the Epic (Beacon) build team in support of clinical research trials conducted at City of Hope.  The Protocol Content Administrator, in collaboration with Principal Investigators and the Disease/Modality-specific Study Teams, will have primary responsibility for the clinical research content development and maintenance of all therapeutic and interventional study protocols that will guide the Beacon and Willow build as part of the Epic Electronic Health Record (EHR) and integration with OnCore Clinical Trials Management System (CTMS).

The Protocol Content Administrator will use comprehensive knowledge of clinical research studies to develop clear, timely and comprehensive protocol-specific content, (including but not limited to detailed delivery instructions for all required pre-medications, supportive therapy, tests, labs, and investigational drugs) for all assigned research studies in support of the Epic Beacon build teams.  The Protocol Content Administrator, in partnership with a Study Team and an Epic Beacon build team, will ensure that all research-related content in the Epic EHR is accurate and up-to-date for both new and ongoing clinical research trials.  The Protocol Content Administrator will also have involvement within the OnCore working environment in areas such as Study Calendar Development and general Research Records, working collaboratively with the OnCore support team, Clinical Trials Support Services, and Clinical Trials Billing.

This individual will bring expertise to the coordination and completion of complex treatment plan builds to support the day-to-day clinical research care operations of the City of Hope.  The incumbent will be expected to demonstrate behavioral skills that contribute to a productive work environment and provide excellent customer service to the research fraternity.   

As a successful candidate, you will:

• Collaborates with Principal Investigators and Study Teams to develop comprehensive protocol-specific content, (including but not limited to detailed delivery instructions for all required pre-medications, supportive therapy, scans, labs and investigational drugs) for assigned research studies

• Coordinates across multiple disciplines to ensure that care instructions are consistent with the scope of practice of each discipline, clear, comprehensive and in keeping with City of Hope standard operating procedure.  Supports the efforts of all care providers to deliver quality care.

• Develops and maintains up-to-date tracking and status of all projects, from assignment through completion.  Reviews status with management and peers as appropriate.  Proactively communicates challenges and escalates appropriately to ensure that assigned projects are completed in a timely manner.  

• Actively participates, as a member of the Clinical Research Content Office, on the development of new and efficient workflows to ensure timely delivery of content and facilitation of required validations

• Promotes collaboration and teamwork among all members of the clinical trials office and the healthcare team

• Maintains current knowledge, skills and competencies through involvement in professional continuing education activities

• Adheres to all professional and regulatory standards.  Complies with all applicable regulations and company policies; ensures that work is performed in a safe and compliant manner; completes all required training on time and maintains proper records in accordance with SOPs and policies

Your qualifications should include:

• Current RN License, BSN or Pharm D required

• Minimum of 5 years’ experience in an academic setting as an RN or Pharmacist, with work directly connected to clinical trials; or equivalent combination of education and clinical research experience.

• Epic Beacon certification preferred

Additional Information:

Job Status: Full time, exempt

Salary range $141,835 - $226,948

City of Hope employees pay is based on the following criteria:  work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.

To learn more about our Comprehensive Benefits, please CLICK HERE.