Individual must have the ability to influence people through the use of effective communication and facts, provide supervision of staff, participate in hiring, assign work schedules, coach, train, completes annual performance evaluations and provide disciplinary actions, as required. Responsible for participating in the oversight of daily operations, including staffing and scheduling of department staff to assure efficient and timely management of human specimen collection and shipping.  The incumbent must have knowledge of the clinical research process and regulations. 

Be a positive role model for assigned area(s). Encourage open and positive communication and provide excellent customer service. Advocates for COH, the staff and patients. Collaborates with internal and external customers to meet strategic goals. Is a change agent and encourages staff to participate in change. Monitors and controls resources (human and material). Encourages higher learning and professional development. Ensures staff competence and promotes professional practice standards through education and monitoring. Assures professional and regulatory standards are met and maintained.

• Manage departmental programs aligned with Clinical Trials goals and support new technology implementation
• Supervise biospecimen staff, including scheduling, hiring, onboarding, and development
• Ensure compliance with regulatory, safety, and quality standards; monitor performance and metrics
• Oversee biospecimen operations (collection, processing, inventory, storage, and shipping)
• Collaborate cross-functionally to improve efficiency and support budget monitoring