Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

Position Summary
The Manager, Practice Management is responsible for leading the daily operations, performance, and strategic direction of a busy outpatient clinic in Antelope Valley. This role partners closely with physicians and clinical leadership to ensure a seamless, high-quality patient experience while driving operational efficiency, staff performance, and regulatory compliance.

As a successful candidate, you will:

• Lead and manage all administrative and clinical operations within a single outpatient clinic
• Oversee hiring, training, scheduling, and performance management of staff
• Partner with physicians and clinical leaders to optimize patient flow and care delivery
• Drive operational improvements to enhance patient experience and efficiency
• Ensure compliance with OSHA, regulatory requirements, and organizational policies
• Monitor workflow, productivity, and clinic performance metrics
• Resolve patient and staff concerns with professionalism and urgency
• Manage budgets, expenses, and financial performance of the clinic
• Support strategic initiatives including growth, service enhancements, and operational excellence
• Foster a collaborative, high-performing, patient-centered culture

Your qualifications should include:

• High School Diploma or GED required; Bachelor’s Degree preferred
• 3–5 years of experience in a healthcare or medical practice setting with leadership responsibilities.
• Strong knowledge of clinic operations, practice management, and regulatory standards (OSHA, managed care).
• Experience managing staff, budgets, and operational performance
• Excellent communication and relationship-building skills with physicians and staff
• Familiarity with EMR systems and healthcare billing/coding processes
• Strong problem-solving skills with the ability to manage competing priorities
• Passion for delivering exceptional patient care and team leadership

Additional Information:

Job Status: Full time, exempt

Salary range $89,134- $138,157

City of Hope employees’ pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.

To learn more about our Comprehensive Benefits, please CLICK HERE.