Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

This position has oversight and responsibility for ensuring the provision of Coding and Data Quality services across the organization. The Senior Manager provides leadership and management for coding and abstracting activities, clinical documentation improvement (CDI), charge capture, charge movement, data collection, and reporting functions. This role is instrumental in supporting patient safety, compliant coding and billing practices, regulatory compliance, and organizational initiatives while serving as a subject matter expert in ICD and CPT coding systems, DRGs, APR-DRGs, and APCs.

The Senior Manager establishes key metrics for inpatient, ambulatory surgery, outpatient coding, and CDI programs to ensure productivity, accuracy, and quality outcomes. This leader collaborates closely with clinicians, researchers, finance, business planning, quality teams, and external agencies to ensure the integrity of coded data and reporting while fostering a culture of engagement, collaboration, and continuous improvement.

As a successful candidate, you will:

• Lead all coding, clinical documentation improvement (CDI), charge capture, charge movement, and data quality operations
• Develop operational plans, performance metrics, and annual goals focused on coding productivity, accuracy, compliance, and quality
• Provide expertise in ICD and CPT coding, DRGs, APR-DRGs, APCs, and revenue cycle best practices
• Manage coding-related accounts receivable performance and ensure timely chart processing
• Hire, develop, mentor, and lead coding, CDI, and data quality professionals while promoting accountability and engagement
• Serve as the organization’s subject matter expert on coding, billing, documentation, and regulatory compliance matters
• Conduct internal coding audits and support external audit preparation, responses, and corrective action planning
• Collaborate with Revenue Cycle, Patient Financial Services, clinicians, and operational leaders to optimize coding and billing processes
• Manage internal and external data reporting requests, including regulatory submissions and benchmarking data

• Oversee system maintenance, upgrades, testing, and optimization of coding and abstracting applications