Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

The Director, Change serves as an enterprise leader responsible for operationalizing how City of Hope navigates transformation through integrated change management and change leadership. This role leads complex, system-wide initiatives in partnership with executive leaders and functions, leveraging change management capabilities across change, culture, and employee experience. The Director establishes and operationalizes enterprise standards, builds organizational capability, oversees a portfolio of high-value strategic initiatives, and ensures leaders and teams are aligned, prepared, and equipped to deliver organizational priorities.

As a successful candidate, you will:

• Lead the development and execution of enterprise-wide change management strategies that enable successful organizational transformation.
• Partner with executive leaders to design and implement change approaches that support business objectives, culture, and employee experience.
• Oversee complex, cross-functional change initiatives and provide strategic direction to ensure successful adoption and business outcomes.
• Serve as a trusted advisor to executive leadership on change management, organizational effectiveness, culture, and employee experience strategies.
• Establish and govern system-wide frameworks, methodologies, tools, and standards for change management and change leadership.
• Build enterprise capability through training, coaching, advisory services, and reusable tools that enable leaders to effectively navigate change.
• Guide leaders through high-impact, high-ambiguity organizational challenges by aligning stakeholders and driving consensus.
• Lead and develop a high-performing team responsible for delivering enterprise change initiatives and portfolio support services.
• Partner across business functions to integrate communication, culture, experience, and change strategies into a cohesive organizational approach.
• Drive continuous improvement by evaluating emerging industry trends, best practices, and innovative approaches to organizational transformation.

Your qualifications should include:

• Bachelor’s degree required; degree in Organizational Development, Human Resources, Business Administration, Industrial/Organizational Psychology, or a related discipline strongly preferred.
• 8–10 years of progressive experience in change management, organizational culture, employee experience, or related disciplines.
• 3+ years advising executive leaders on organizational design, transformation, talent strategy, or enterprise change initiatives.
• Deep expertise in change management, organizational culture, employee experience, operating models, organizational design, engagement, and human-centered design.
• Demonstrated success leading teams and complex projects within large, matrixed organizations.
• Experience partnering directly with executive and senior leadership teams on high-impact strategic initiatives.
• Exceptional ability to influence without authority, navigate ambiguity, and align diverse stakeholder groups around shared goals.
• Strong executive presence with outstanding communication, facilitation, and storytelling skills.
• Advanced proficiency in Microsoft Office and the ability to create executive-level strategy materials, decision frameworks, and presentations.
• Experience in top-tier consulting environments, healthcare, research, or similarly complex organizations is highly desirable.

City of Hope employees’ pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.

To learn more about our Comprehensive Benefits, please click here