Oncology Care Coordinator

About City of Hope,
City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope’s uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.

The successful candidate:

Job Title: Oncology Care Coordinator (Clinical Scheduler)
Location: Onsite – Monday to Friday, 7:30 AM to 4:00 PM

Position Summary:
We are seeking a dedicated and detail-oriented Oncology Care Coordinator to join our team in a fully onsite role. This position plays a vital role in supporting patient care by managing scheduling for patients, providers, and departments. The ideal candidate will be highly organized, compassionate, and capable of coordinating all aspects of oncology patient care.

Key Responsibilities:

• Maintain accurate and up-to-date schedules for patients, providers, and clinical departments.

• Conduct face-to-face interviews, telephone calls, and electronic communications to coordinate appointments and services.

• Ensure all aspects of patient care are scheduled and documented appropriately, including pre-certifications for treatments and procedures.

• Collaborate with clinical teams to support patient satisfaction and continuity of care.

• Make informed decisions to meet patients’ healthcare needs efficiently and compassionately.

Qualifications:

Minimum Education:

• High School Diploma or GED required.

Preferred Education:

• Bachelor’s degree in a related field is preferred.

Preferred Experience:

• 3–5 years of experience working with complex scheduling systems or online computer applications.

• 3–5 years of experience in a medical or healthcare setting, preferably in oncology or a related specialty.

Additional Requirements:

• Strong interpersonal and communication skills.

• Ability to multitask and work in a fast-paced clinical environment.

• Proficiency in electronic health records (EHR) and scheduling software.

City of Hope is an equal opportunity employer.

To learn more about our comprehensive benefits, click here: Benefits Information

City of Hope employees pay is based on the following criteria:  work experience, qualifications, and work location.