Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. 

Under limited supervision, provides senior administrative support that requires no instructions on routine work, and general instructions on new assignments. Resolves routine complex inquiries utilizing knowledge of policies and procedures. Applies advanced skills to the position. Compiles and analyzes basic information for inclusion in reports or presentation materials; prepares charts, graphs or tables as necessary. Routine work may be scanned by others upon completion. Prioritizes projects for completion with only limited supervision, typically receiving only general instructions. Applies applicable policies, procedures, and practices to resolve a variety of new and routine issues. Relies on experience and judgment with little to no supervision.

As a successful candidate, you will: 

• Answers telephone, screens and routes callers, responds to requests for information and triages communications in an appropriate and timely fashion.
• Screens visitors to department and assist them with directions and information as needed.
• Liaison with out-patient scheduling and clinic care teams as needed.
• Assist program director with administrative support of clinical program(s) as needed.
• Arranges appointments and meetings using calendaring software; coordinates meeting agenda and materials, may take and prepare minutes for meetings as needed.
• Initiate travel arrangements and prepare physician for leave of absence
• Process all business related expenses including travel, publication fees, and membership/association renewals.
• Complies information and prepares routine, confidential and special reports.
• Assists in composing general business correspondence and slide presentations.
• Reads and routes incoming mail. Picks-up and delivers materials as requested. Files correspondence and records.
• May train and direct clerical staff.
• Makes decisions on minor administrative matters and completes clerical details as needed.
• Orders office supplies and maintains office equipment.

Your qualifications should include: 

Minimum Education:

• High school diploma or GED, some vocational/specialized training. Experience may substitute for minimum education requirements

Minimum Experience:

• 3-5 years responsible secretarial or clerical experience in a professional environment.

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.

To learn more about our Comprehensive Benefits, please CLICK HERE.