Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. 

Position Summary:
Responsible for overseeing the management and daily needs of the clinical administrative staff. Responsible for training and education, hiring/terminating, coaching and performance managing all direct reports. In addition to managing all phases of the administrative support operations, the supervisor is responsible for working with the Business Manager on a variety of process improvement and special projects for the assigned department(s).

As a successful candidate, you will: 

• Manage the day-to-day activities of the clinical administrative office.

• Serves as a liaison between operational managers, directors, and clinical staff as required. Provides administrative support to physicians and other leaders as needed.

• Manages and provides oversight to the clinical administrative employees.

• Plans, organizes, and prioritizes special projects. 

• Compiles, computes, summarizes & analyzes data for special reports.

• Mentors, coaches and performance manage employees.

• Diligently review departmental operational workflow and processes to identify opportunities for continued improvement and efficiencies.

• Help lead onboarding and offboarding of clinical support staff alongside business manager.

• Responsible for coordination of physician recruitment including scheduling travel, itinerary, lodging reimbursements, etc.

• Demonstrates teamwork and provide assistance with special projects when assigned. 

• Has regular exposure to highly confidential information & files

Your qualifications should include: 

• Bachelor’s Degree (any discipline) or High School diploma/GED and 10 years of experience in general administration may substitute for minimum education requirements

• 6 years of general administration experience, preferably in an academic healthcare environment plus 1-2 years of experience in a lead/supervisory capacity.    

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.

To learn more about our Comprehensive Benefits, please CLICK HERE.