Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. 

Position Summary

As part of a multidisciplinary team, provide support and assistance to Cancer Risk Counselors.  Attend all related administrative meetings.  Contributes value to each of the CCG domains (clinical, research and education).

As a successful candidate, you will: 

Patient/Chart Preparation

• Assist in pre-clinic patient communications and preparation, obtaining medical records and coordinate the release of records when requests are obtained (from labs, patients or family members)
• Triaging referrals, facilitate patient care under direction of a licensed provider
• Assist in the construction of pedigrees
• Assist with case conferencing as needed

Genetic Testing Coordination and Logistics

• Sample pick-up
• Sample packaging/mailing or coordination of sample packaging/mailing
• Create letter of medical necessity when necessary; facilitate peer-to-peer reviews as needed
• Send follow-up documentation to laboratories
• Send follow-up documentation to insurance companies for authorizations

Document Management/Processing

• Organize and log consultation notes when printed
• Organize enclosures such as pedigrees and external test results to send to medical records for timely integration into electronic medical record
• File ancillary documents and copies in division folders

Your qualifications should include: 

• High School diploma or GED with evidence of progress or current enrollment in college, in an Associate’s or Bachelor’s degree program of study.
• 0-1 years of related experience in an administrative, clerical or medical office capacity.

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.

To learn more about our Comprehensive Benefits, please CLICK HERE.