Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. 

As a successful candidate, you will: 

• Provide supervision, direction, and expertise to Leads.

• Ensures that staff and Leads keep abreast of all new changes in billing guidelines set forth by the regulatory agencies and conducts monthly employee performance incentive bonus review.

• Provide technical expertise and inputs to members of the Revenue Cycle and Operations management teams to improve quality of billing operation and appeal process and assure organization's compliance to billing guidelines set forth by CMS and Medi-Cal.

• Develop, implement, and enforce policies and procedures to ensure quality and accuracy of collection function

• Acts as an internal consultant for all issues related to practice management software or other systems used by Billing and Collections staff. 

• Ensures billing accuracy, maintaining continuous compliance with billing guidelines set forth by CMS and Medi-Cal.

• Assures compliance with all regulatory bodies, including OSHPD, CMS, etc. 

• In partnership with the Manager and Director of Revenue Cycle, recruits, on-boards, and trains new employees. Actively takes steps to retain qualified collectors. 

Your qualifications should include: 

• Minimum of 5 years revenue cycle experience; 3+ years in leadership capacity in a revenue cycle

• Excellent verbal and written communication skills

• Demonstrated ability to maintain positive working relationships and successfully navigate conflict

• Ability to positively interact with other departments

• Knowledgeable of ICD-9 and CPT coding

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.

To learn more about our Comprehensive Benefits, please CLICK HERE.