Health Information Representative

About City of Hope,
City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope’s uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.

The successful candidate:

Location: Zion, IL (Fully Onsite – Not Remote)
Schedule: Monday – Friday, 8:00 AM – 4:30 PM

Position Summary

Contribute to the daily operations of the Health Information Management (HIM) department to ensure accessibility, accountability, and accuracy of medical records. Responsibilities include Release of Information, Scanning/Outside Imaging, and Analysis of medical records.

This role requires strong organizational skills, attention to detail, and critical thinking to maintain the integrity of medical records. You will collaborate effectively with other departments, physicians, and ancillary staff while ensuring compliance with federal and state regulations, including HIPAA and The Joint Commission (TJC) standards.

Key Responsibilities

• Manage release of information requests in compliance with HIPAA and state laws.

• Perform scanning and indexing of outside imaging into the EMR system.

• Analyze medical records for accuracy, completeness, legibility, timeliness, authentication, and compliance with documentation standards.

• Maintain confidentiality and security of patient health information.

• Utilize computer systems such as MS Office (Excel), OnBase, and Sunrise Clinical Manager (SCM) or similar EMR platforms.

Qualifications

• Education: Associate degree in Health Information Management preferred; successful completion of the Accreditation Exam is a plus.

• Experience: Minimum 2–3 years in a medical records department with exposure to diverse HIM functions.

• Active membership in AHIMA or equivalent professional organization preferred.

• Familiarity with federal and state laws governing medical records and TJC standards.

• Strong communication skills and ability to work collaboratively across departments.

City of Hope is an equal opportunity employer.

To learn more about our comprehensive benefits, click here: Benefits Information

City of Hope employees pay is based on the following criteria:  work experience, qualifications, and work location.