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Call Center Jobs at City of Hope

Found 9 Call Center jobs in Irwindale, CA at City of Hope

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Business Analyst - Quality and Business Optimization

Job Ref:
10022866

Location:
Irwindale, CA

Category:
Call Center

Job Type:
Full-time

Shift:
Days

Pay Rate:
$33.63 - $52.13 per hour

The Business Analyst is responsible for leading the strategic development and implementation of process improvement and technology solutions across enterprise patient access. This role has responsibility for improving patient access related workflows, establishing standard work, optimizing technology solutions, and developing effective training programs. Perform and manage complex data analysis to …  Learn More

Contact Center Representative III - Established/ CN

Job Ref:
10021844

Location:
Irwindale, CA

Category:
Call Center

Job Type:
Full-time

Shift:
Days

Pay Rate:
$23.48 - $32.87 per hour

Performs necessary duties in supporting a large volume of patients, both new / prospective and current / established, in scheduling and relaying information to or from care team, using established scheduling guidelines; and in facilitating internal communication across organization. Responds to calls, faxes, email, in basket messages, from patients and …  Learn More

Contact Center Representative III - MC Outbound Scheduling

Job Ref:
10022475

Location:
Irwindale, CA

Category:
Call Center

Job Type:
Full-time

Shift:
Days

Pay Rate:
$23.48 - $32.87 per hour

Performs necessary duties in supporting a large volume of patients, both new / prospective and current / established, in scheduling and relaying information to or from care team, using established scheduling guidelines; and in facilitating internal communication across organization. Responds to calls, faxes, email, in basket messages, from patients and …  Learn More

Financial Clearance Specialist – Established Clinical Network

Job Ref:
10022591

Location:
Irwindale, CA

Category:
Call Center

Job Type:
Full-time

Shift:
Days

Pay Rate:
$22.79 - $31.91 per hour

Under the general direction of a supervisor or manager, responsible for performing pre-registration functions and obtaining authorizations from various insurance carriers. This role requires a high level of independent judgement in order to successfully coordinate and obtain authorization requests for complex managed care patients in a timely and efficient manner. …  Learn More

Financial Clearance Specialist - Patient Access OC

Job Ref:
10022659

Location:
Irwindale, CA

Category:
Call Center

Job Type:
Full-time

Shift:
Days

Pay Rate:
$22.79 - $31.91 per hour

Under the general direction of a supervisor or manager, responsible for performing pre-registration functions and obtaining authorizations from various insurance carriers. This role requires a high level of independent judgement in order to successfully coordinate and obtain authorization requests for complex managed care patients in a timely and efficient manner. …  Learn More

Patient Access Representative III - Ambulatory Registration (Per Diem)

Job Ref:
10021148

Location:
Irwindale, CA

Category:
Call Center

Job Type:
Per Diem

Shift:
Days

Pay Rate:
$23.48 - $32.87 per hour

The Patient Access Representative III is responsible for the check-in and check-out of patients on behalf of medical group physicians and other licensed providers. This role requires a high level of independent judgement in order to successfully coordinate the scheduling of patient appointments across multiple hospital departments. This individual is …  Learn More

Patient Access Representative Lead - Established Call Center

Job Ref:
10022435

Location:
Irwindale, CA

Category:
Call Center

Job Type:
Full-time

Shift:
Days

Pay Rate:
$24.18 - $33.85 per hour

Under the general direction of a Patient Access Supervisor or Manager, the Patient Access Team Lead is responsible for supporting staff via on-site training, quality monitoring, feedback, and acting as a staff resource. As needed, fills in for absent team members (scheduled and unscheduled absences). Acts as liaison for patient …  Learn More

Senior Business Analyst - Quality and Business Optimization

Job Ref:
10022869

Location:
Irwindale, CA

Category:
Call Center

Job Type:
Full-time

Shift:
Days

Pay Rate:
$43.91 - $70.25 per hour

The Senior Business Analyst is responsible for leading the strategic development and implementation of process improvement and technology solutions across enterprise patient access. This role has responsibility for improving patient access related workflows, establishing standard work, optimizing technology solutions, and developing effective training programs. Perform and manage complex data analysis …  Learn More

Supervisor, Contact Center - Enterprise New Patient Services

Job Ref:
10022806

Location:
Irwindale, CA

Category:
Call Center

Job Type:
Full-time

Shift:
Days

Pay Rate:
$31.00 - $50.41 per hour

Under the general direction of a Patient Access Manager, the Supervisor, Contact Center will oversee call center representatives, support day-to-day operations and ensure a high level of customer satisfaction. Independently exercises discretionary powers to solve managerial and/or operational problems. Key Responsibilities include: Personnel Management Accomplishes call center human resource objectives …  Learn More

ABOUT CALL CENTER JOBS AT CITY OF HOPE



Call Center Jobs in Irwindale, CA at City of Hope

Apply online for Call Center Jobs in Irwindale, CA at City of Hope. City of Hope is a world leader in the research and treatment of cancer, diabetes, and other life-threatening diseases. For more than one hundred years, research conducted at City of Hope has led to significant advances in modern medicine, including the development of synthetic human insulin, human growth hormone, and the technology behind several of the most widely used cancer-fighting drugs. We are searching for dedicated and caring professionals to join us in our mission to transform the future of health care by turning science into a practical benefit, and hope into reality.

Call Center Jobs in Irwindale, CA at City of Hope can include:

Contact Center Representative II - Team members in these call center jobs perform necessary duties in relaying incoming and outgoing telephone calls, and in facilitating internal communication with the Cancer Center and its community practices. They also answer telephone calls, determine appropriateness of referral, screen, and refer as appropriate.

ESS Information Specialist - Team members in these call center jobs act as the primary interface for documenting and directing customer requests and should be available to answer as many calls directly (i.e. without a call back) as possible. They are also responsible for managing the Transportation services Department central inbox.

Patient Referral Services LVN - Team members in these call center jobs oversee and participate in providing quality & timely access services to prospective and new patients and physicians referring patients to City of Hope.

Apply for Call Center Jobs in Irwindale, CA at City of Hope

Apply online today for Call Center Jobs in Irwindale, CA at City of Hope. Designated as a comprehensive cancer center, the highest recognition bestowed by the National Cancer Institute, and ranked as one of “America’s Best Hospitals” by U.S. News & World Report, City of Hope is committed to making a difference in the lives of people with cancer, diabetes, and other serious illnesses. We honor this commitment by providing our team members with an inclusive environment that engages all of our employees and provides them with opportunities to develop and grow, both personally and professionally. Apply online today.

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