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ABOUT CALL CENTER JOBS AT CITY OF HOPE

Call Center Jobs in Simi Valley, CA at City of Hope

Apply online for Call Center Jobs in Simi Valley, CA at City of Hope. City of Hope is a world leader in the research and treatment of cancer, diabetes, and other life-threatening diseases. For more than one hundred years, research conducted at City of Hope has led to significant advances in modern medicine, including the development of synthetic human insulin, human growth hormone, and the technology behind several of the most widely used cancer-fighting drugs. We are searching for dedicated and caring professionals to join us in our mission to transform the future of health care by turning science into a practical benefit, and hope into reality.

Call Center Jobs in Simi Valley, CA at City of Hope can include:

Contact Center Representative II - Team members in these call center jobs perform necessary duties in relaying incoming and outgoing telephone calls, and in facilitating internal communication with the Cancer Center and its community practices. They also answer telephone calls, determine appropriateness of referral, screen, and refer as appropriate.

ESS Information Specialist - Team members in these call center jobs act as the primary interface for documenting and directing customer requests and should be available to answer as many calls directly (i.e. without a call back) as possible. They are also responsible for managing the Transportation services Department central inbox.

Patient Referral Services LVN - Team members in these call center jobs oversee and participate in providing quality & timely access services to prospective and new patients and physicians referring patients to City of Hope.

Apply for Call Center Jobs in Simi Valley, CA at City of Hope

Apply online today for Call Center Jobs in Simi Valley, CA at City of Hope. Designated as a comprehensive cancer center, the highest recognition bestowed by the National Cancer Institute, and ranked as one of “America’s Best Hospitals” by U.S. News & World Report, City of Hope is committed to making a difference in the lives of people with cancer, diabetes, and other serious illnesses. We honor this commitment by providing our team members with an inclusive environment that engages all of our employees and provides them with opportunities to develop and grow, both personally and professionally. Apply online today.

What experience or qualifications do I need to apply for Jobs in Simi Valley, CA?

City of Hope offers career opportunities for individuals at all levels, including recent graduates, experienced healthcare professionals, researchers, and administrative staff. Qualifications vary depending on the role: entry-level and support positions may require a high school diploma or equivalent, while clinical, scientific, and specialized positions typically require advanced degrees, certifications, or professional licensure. City of Hope values candidates who are passionate about advancing cancer care, research, and patient outcomes.

What benefits does City of Hope provide Simi Valley, CA employees?

City of Hope offers Simi Valley, CA employees a comprehensive benefits package designed to support employees’ physical, emotional, and financial well-being. Eligible employees may receive medical, dental, and vision coverage; retirement savings plans; paid time off; tuition assistance; wellness resources; and professional development opportunities. The organization is committed to supporting its workforce while empowering employees to grow their careers in healthcare and research.

Where are City of Hope positions located?

City of Hope operates locations across the United States, including hospitals, cancer centers, research facilities, and outpatient clinics. Career opportunities are available in clinical care, research, administration, and support services across multiple campuses and regional locations.

What is City of Hope’s workplace culture like?

City of Hope fosters a collaborative, mission-driven culture focused on compassion, innovation, and transforming the future of cancer care. Employees work in an inclusive environment that values teamwork, diversity, and continuous learning. The organization encourages professional growth while empowering team members to make a meaningful difference in the lives of patients and families.