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An NCI-designated Comprehensive Cancer Center

City of Hope Careers

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Call Center Jobs at City of Hope

Found 8 Call Center jobs at City of Hope

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Associate Trainer Patient Access

Job Ref:
10016346

Location:
Irwindale, CA

Category:
Call Center

Job Type:
Full-time, Regular

Shift:
Days

The Trainer is responsible for the education and training of the Access Center departments. This position will involve producing efficient training methodologies and be responsible for the instructional design and delivery of classroom-based learning. The trainer works collaboratively with departmental peers and delivers comprehensive trainings to Access Center Personnel. The …  Learn More

Contact Center Representative III

Job Ref:
10015423

Location:
Irwindale, CA

Category:
Call Center

Job Type:
Full-time, Regular

Shift:
Days

Performs necessary duties in supporting a large volume of patients, both new / prospective and current / established, in scheduling and relaying information to or from care team, using established scheduling guidelines; and in facilitating internal communication across organization. Responds to calls, faxes, email, in basket messages, from patients and …  Learn More

Financial Clearance Representative (Long Beach)

Job Ref:
10017678

Location:
Long Beach, CA 90755

Category:
Call Center

Job Type:
Full-time, Regular

Shift:
Days

Under the general direction of a supervisor or manager, responsible for performing pre-registration functions and obtaining authorizations from various insurance carriers. This role requires a high level of independent judgement in order to successfully coordinate and obtain authorization requests for complex managed care patients in a timely and efficient manner. …  Learn More

Financial Clearance Specialist

Job Ref:
10018294

Location:
Irwindale, CA

Category:
Call Center

Job Type:
Full-time, Regular

Shift:
Days

Under the general direction of a supervisor or manager, responsible for performing pre-registration functions and obtaining authorizations from various insurance carriers. This role requires a high level of independent judgement in order to successfully coordinate and obtain authorization requests for complex managed care patients in a timely and efficient manner. …  Learn More

Financial Counselor

Job Ref:
10018295

Location:
Irwindale, CA

Category:
Call Center

Job Type:
Full-time, Regular

Shift:
Days

The Financial Counselor is responsible for screening patients for eligibility and assistance in seeking and applying for Federal, State and County programs, charity care, research grants and other payment options. The Financial Counselor also prepares patient liability estimate, communicates with patient/guarantor regarding their financial responsibilities and collects liabilities. Key Responsibilities …  Learn More

Patient Access Representative III (Per-Diem)

Job Ref:
10018397

Location:
Duarte, CA 91009

Category:
Call Center

Job Type:
Per Diem, Regular

Shift:
Days

The Patient Access Representative III is responsible for the check-in and check-out of patients on behalf of medical group physicians and other licensed providers. This role requires a high level of independent judgement in order to successfully coordinate the scheduling of patient appointments across multiple hospital departments. This individual is …  Learn More

Patient Access Representative III (Per-Diem)

Job Ref:
10018059

Location:
Duarte, CA 91009

Category:
Call Center

Job Type:
Per Diem, Regular

Shift:
Days

The Patient Access Representative III is responsible for the check-in and check-out of patients on behalf of medical group physicians and other licensed providers. This role requires a high level of independent judgement in order to successfully coordinate the scheduling of patient appointments across multiple hospital departments. This individual is …  Learn More

Patient Access Representative Lead

Job Ref:
10018317

Location:
Irwindale, CA

Category:
Call Center

Job Type:
Full-time, Regular

Shift:
Days

Under the general direction of a Patient Access Supervisor or Manager, the Patient Access Team Lead is responsible for supporting staff via on-site training, quality monitoring, feedback, and acting as a staff resource. As needed, fills in for absent team members (scheduled and unscheduled absences). Acts as liaison for patient …  Learn More

ABOUT CALL CENTER JOBS AT CITY OF HOPE



Call Center Jobs at City of Hope

Apply online for Call Center Jobs at City of Hope. City of Hope is a world leader in the research and treatment of cancer, diabetes, and other life-threatening diseases. For more than one hundred years, research conducted at City of Hope has led to significant advances in modern medicine, including the development of synthetic human insulin, human growth hormone, and the technology behind several of the most widely used cancer-fighting drugs. We are searching for dedicated and caring professionals to join us in our mission to transform the future of health care by turning science into a practical benefit, and hope into reality.

Call Center Jobs at City of Hope can include:

Contact Center Representative II - Team members in these call center jobs perform necessary duties in relaying incoming and outgoing telephone calls, and in facilitating internal communication with the Cancer Center and its community practices. They also answer telephone calls, determine appropriateness of referral, screen, and refer as appropriate.

ESS Information Specialist - Team members in these call center jobs act as the primary interface for documenting and directing customer requests and should be available to answer as many calls directly (i.e. without a call back) as possible. They are also responsible for managing the Transportation services Department central inbox.

Patient Referral Services LVN - Team members in these call center jobs oversee and participate in providing quality & timely access services to prospective and new patients and physicians referring patients to City of Hope.

Apply for Call Center Jobs at City of Hope

Apply online today for Call Center Jobs at City of Hope. Designated as a comprehensive cancer center, the highest recognition bestowed by the National Cancer Institute, and ranked as one of “America’s Best Hospitals” by U.S. News & World Report, City of Hope is committed to making a difference in the lives of people with cancer, diabetes, and other serious illnesses. We honor this commitment by providing our team members with an inclusive environment that engages all of our employees and provides them with opportunities to develop and grow, both personally and professionally. Apply online today.

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